amy patin - program director, the 360 dispatcher
Amy Patin is the Director of Programming for Joe Serio Enterprises. She has over 16 years of experience in the field of 911 operations. She began her career as a front line telecommunicator and has since been in leadership roles from trainer, to floor supervisor, to Quality Assurance Coordinator, to administrative manager and lastly to Operations Manager. She helped to cultivate a center of excellence at the City of Sugar Land Dispatch. She is passionate about leadership, teamwork and creating positive and uplifting working environments where people can enjoy going to work!