Intense relief and euphoria from successfully resolving challenging calls. Ep 574 features Lindsey, a supervisor in the Employment Relations Unit at Cobb County 911 out of GA.
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"When I said the kids grow up fast... What I meant was, I wish I had known to take better care of their mom. That if I had taken better care of myself earlier, my kids would have had a different life."
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“What’s that thing you ask yourself, that thing is different for everyone.” Read this blog, "Do That Thing," by Dare to be Great Gold Sponsor, Showalter & Company.
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The importance of training and multitasking in dispatch roles. Ep 573 features Jazmine, a Systems Analyst at Cobb County 911 out of GA.
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Personal challenges and the significance of mental health care. Ep 572 features Suzanne Carlsen-Skunca, 911 Professional, Owner of Finding Your Path Coaching out of Canada. This episode is sponsored by INdigital.
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“When disaster strikes, every second counts. INdigital has been at the forefront of public safety technology, ensuring that critical 911 services remain operational—even when hurricanes threaten to disrupt life-saving communications.” Read this blog by Dare to be Great Diamond Sponsor, INdigital!
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“Built to help telecommunicators process calls faster, easier, and with greater accuracy, assistive AI has proven to aid translation, QA/QI, staffing & retention, training, call-taker/dispatcher communications, and so much more.” Read this blog by Dare to be Great Gold Sponsor, Prepared!
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Ep 571 is an Open Mic session recorded in North Carolina. The stories come from all over the state.
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Ep 570 is an Imagine Listening session recorded in North Carolina. The stories come from all over the state. WARNING - THIS EPISODE CONTAINS AUDIO THAT MAY NOT BE SUITABLE FOR ALL AUDIENCES. IF YOU HAVE PTSD OR SUICIDAL TENDENCIES, THIS MAY BE A TRIGGER. LISTENER DISCRETION IS ADVISED.
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Ep 569 is an Open Mic session recorded in Washington DC during the NAVIGATOR conference. The stories come from all over the country.
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Ep 568 is an Imagine Listening session recorded at the 2024 NAVIGATOR conference in Washington DC. The stories come from all over the state. WARNING - THIS EPISODE CONTAINS AUDIO THAT MAY NOT BE SUITABLE FOR ALL AUDIENCES. IF YOU HAVE PTSD OR SUICIDAL TENDENCIES, THIS MAY BE A TRIGGER. LISTENER DISCRETION IS ADVISED.
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Ep 567 is an Open Mic session recorded in North Carolina. The stories come from all over the state.
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Ep 566 is an Imagine Listening session recorded in North Carolina. The stories come from all over the state. WARNING - THIS EPISODE CONTAINS AUDIO THAT MAY NOT BE SUITABLE FOR ALL AUDIENCES. IF YOU HAVE PTSD OR SUICIDAL TENDENCIES, THIS MAY BE A TRIGGER. LISTENER DISCRETION IS ADVISED.
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Ep 565 is an Open Mic session recorded in North Carolina.
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Ep 564 is an Imagine Listening session recorded at Burke County 911 in North Carolina. The stories come from all over the state. WARNING - THIS EPISODE CONTAINS AUDIO THAT MAY NOT BE SUITABLE FOR ALL AUDIENCES. IF YOU HAVE PTSD OR SUICIDAL TENDENCIES, THIS MAY BE A TRIGGER. LISTENER DISCRETION IS ADVISED.
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Advice for current and former dispatchers on managing emotions and transitioning out of the profession. Ep 563 features Christa, a 911 professional and Industry Partner out of Michigan.
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The impactful #IAM911 movement and its role in peer support and public education. Ep 562 features a special look at National #IAM911 Day, the birth of the #IAM911 Movement, and much more from a LIVE Open Mic broadcast.
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Challenges of working with outdated technology in the 1990s dispatch center. Ep 561 features Elizabeth, an author, and a retired 911 professional.
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Reflections on the deep connections formed in dispatch and the fulfillment of helping others. Ep 560 features Brandon, a 911 Professional from a Regional Emergency Communications Center in western Massachusetts.
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Navigating the challenges of the COVID-19 pandemic and its impact on the 911 work culture. Ep 559 features Julie, a Senior Level 3 Dispatcher, with St. George Communications Center, Utah.
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