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Doug Showalter retired after a 30-year distinguished career with the California Highway Patrol. During his tenure he was chosen to supervise a complete restructuring of the statewide CHP Communications Training Academy, including revisions to several departmental manuals. His career was highlighted with countless awards and commendations. Over the past 17 years he’s established a reputation as well-respected speaker.

Jill Showalter spent over 10 years in 9-1-1 with the Anne Arundel County Police Department, where she was a certified training officer. After leaving 9-1-1 she entered private industry and now uses both experiences to help develop new perspectives in our presentations.