Within the Trenches Ep 556

Ep 556 features Joey, a Professional Development Specialist with Aurora 911 out of Colorado. 

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Episode topics –

  • Joey's path to joining the public safety field and his personal connection to 911 dispatching

  • The emotional and professional challenges faced during initial training and first emergency calls

  • The unique structure and supportive culture at Aurora 911, including professional development roles

  • Benefits and amenities provided to dispatchers, such as ergonomic workstations and a free coffee machine

  • Advice for new dispatchers on trusting the process and overcoming self-doubt

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Ricardo Martinez IIComment