The Challenges of Working During Protests. Ep 501 features Hannah, Dispatcher on Demand and Policy Writer with Moetivations.
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Episode 500 was recorded with a live audience at the Mayan Ranch during the leadership summit put on by the 360 Dispatcher and at the 2023 National NENA conference during the Open Mic portion of Imagine Listening.
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This is a special bonus Imagine Listening episode that was recorded with a LIVE audience at the 2023 National NENA conference.
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In episode 499, we share tips on dealing with hard calls and end with some funny 9-1-1 stories in the news.
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The Unpredictability of Dispatch Work. Ep 498 features Stephanie, a Henderson County Sheriff's Office, NC Sergeant.
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Standing up for yourself in your public safety career - Ep. 497 features Bridget, attorney, former deputy sheriff, and Founder of Lady Law Shield.
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Art Therapy to Cope with Stress. Ep 496 features Kate, a Paramedic, artist, upcoming author, and mom extraordinaire out of New Jersey.
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“If this job changes me, and I stop being me, I need you to tell me.” Ep. 495 features Carrie, Emergency Communications Specialist 1/CTO/Q, Johnson County Emergency Communications, out of KS.
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The aftermath and reflection of our calls. Ep. 494 features Mary, 9-1-1 Call taker, Communications Shift Lead, Chief Training Officer, Huntsville-Madison county 911, AL
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You can do it. You’re smart enough. Ask questions, and don’t be scared. You’ve got this. Ep 493 features Deborah, dispatch supervisor with Lakeway PD, Texas.
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In 1999 - Officer: "You have a cell and a pager?" Me: "I know how this looks..." 😅 Ep 492 is a LIVE Open Mic episode that was broadcasted at the 2023 NAVIGATOR conference.
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Callers sometimes see what they want to see. Sometimes they don’t recognize themselves. Ep 491 features Open Mic stories.
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Ep 490 features #IAM911 stories from the Imagine Listening session at the 2023 Texas Public Safety conference. WARNING - IF YOU SUFFER FROM PTSD OR HAVE SUICIDAL TENDENCIES, YOU ARE LISTENING AT YOUR OWN RISK. WHAT YOU ARE ABOUT TO LISTEN TO COULD BE A TRIGGER.
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Our voice is a powerful tool. In 9-1-1, this tool is essential for callers who are children. Ep 489 features Audra, Public Safety Telecommunicator w/St. Clair Co SO, AL.
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Sometimes the best closure is knowing that we did everything we could do. It leaves no questions, and we can breathe. Ep 488 features Brooke, Communications Officer w/Saluda Co SO, SC.
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The loss and incredible restoration of hearing. Ep 487 features Emily, CTO w/Cobb County 911, GA.
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Over 30 years in dispatch, the change in conversation regarding mental health & wellness in 9-1-1 is like night and day. Ep 486 features Deborah, a retired dispatcher out of CA.
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Sometimes we take a call that solidifies that this is indeed our calling. Ep 485 features Elizabeth, Telecommunications Officer, Hendricks County, IN.
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What do you include in your support toolkit? Ep 484 features Violet, former dispatcher and current 911 grant writer.
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The emotional toll speaks volumes in ways that data and research never could. Together, data and stories paint the landscape of why 911 needs to be reclassified.
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