Sometimes all you need is a little help from our friends. Ep 483 features Heather, CTO and Nugget the Peer Support Dispatcher Skunk out of Knox County 911, Indiana.
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It's important to reflect on our journey and remember our why. It allows us to appreciate how far we have come and how we can give back. Ep 482 features Wendy, a former 911 dispatcher and a Peer Support Recovery Specialist.
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Building resiliency through boundaries. Angela, former 911 dispatch supervisor and Licensed Professional Counselor, returns to chat about compassion fatigue in dispatch.
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Traumatic incidents have a way of haunting us when we least expect it. Ep 480 features Morrissa, Telecommunicator and CTO w/NC State Highway Patrol.
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Ep 479 features Congresswoman Norma Torres. In this episode, we chat about the continued importance of the 911 SAVES Act, funding for training 911 professionals, and what can be done to reach our goal of reclassification and show what these heroes do daily.
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In any profession, there may be a time when one becomes jaded. However, it is essential to know that there is a door that is always open for conversation. One just needs to ask. Ep 478 features Shae, a 9-1-1 dispatcher with Pershing County SO, Nevada.
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I love looking back at where it all started. What was it like when you first started/walked into dispatch? Ep 477 features Linda Stewart, CTO at FoxComm 911, IL.
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For the first episode of 2023 we go back to where it all started and with those who helped make it happen. Ep 476 features Whitney, Deputy Director, and Trista, 9-1-1 professional, with Allegan County Central Dispatch, MI.
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Sometimes all it takes is a little time and communication to allow the closure needed in this profession. Ep 475 features Sabrina, Supervisor at Hutchinson-Reno Co 911, KS.
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Ep 474 features Bryce Wellmen, Emergency Communications Supervisor w/Cedar Park Police, TX. Bryce shares a powerful story highlighting his 9-1-1 background and experience as a concertgoer during the Mandalay Bay active shooter incident.
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Working in 9-1-1 has its share of pressure. Growing up in public safety can add to it, and working with family can add to it, but how does it sometimes compare to the pressure we put on ourselves? Ep 473 features Kris, Communications Training Officer w/NRV911, VA.
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Ep 472 features Open Mic stories from the Imagine Listening session at the 2022 NJ NENA conference.
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Ep 471 features #IAM911 stories from the Imagine Listening session at the 2022 NJ NENA conference. WARNING - IF YOU SUFFER FROM PTSD OR HAVE SUICIDAL TENDENCIES, YOU ARE LISTENING AT YOUR OWN RISK. WHAT YOU ARE ABOUT TO LISTEN TO COULD BE A TRIGGER. Special thanks to INdigital & Carbyne.
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“Maintaining proper mental health is an ongoing challenge for any 911 telecommunicator - especially during the holiday season.” Check out this great guest blog from Dare to be Great 4 Gold Sponsor, RapidSOS.
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“All I knew was my “why”, and that “why” now ran through my veins.“ Check out this powerful guest blog from Dare to be Great 4 Diamond Sponsor, 911der Woman, Inc. This is a must read and share.
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It is always good to share our mission, what we have learned, and where we are going when it comes to a hard work life. It is worth it if we can show that there is another path versus suffering in silence. Ep 470 features Shannon, a 9-1-1 dispatcher with Santa Clara County, CA and the Founder of Help for the Headset.
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Check out this great guest blog from Dare to be Great 4 Gold Sponsor, Showalter & Company. It is one that you do not want to miss as they reflect on their journey and leave a legacy.
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One of the most challenging things to do in 9-1-1 is give a final call. Ep 469 features Theresa, CTO at Cobb Co. 9-1-1, GA, and Author.
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Please check out and share another great guest blog for the month of November from Podcast Network Sponsor Carbyne with, “Industry-Leading NPS Score of 94: What Customer Obsession Can Deliver.”
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In what way has working for 9-1-1 changed you? Ep 468 features Casey, Solutions Consultant and former 9-1-1 Dispatcher w/Fairfax Co, VA.
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