Overcoming Fear and Finding Strength: The Journey of a 911 Professional. Ep 539 features Kris, Director of Program Development at The Healthy Dispatcher.
Read More
Heartbreaking stories: Loneliness, Mental Health, and Hope! Ep 538 features Katie, a 911 dispatcher with Rockford 911 out of Illinois.
Read More
The indispensable human element in emergency response that technology can't replace and the potential for AI to reshape the profession. Ep 537 features Brad Flanagan, Emergency Ops Manager for the Pitkin County Regional Emergency Dispatch Center out of Colorado.
Read More
The importance of sharing and supporting others. Ep 536 features Katherine, 911 professional with Ada County Sheriff's Office out of Idaho.
Read More
Sometimes things come full circle...
Read More
Trust your instincts. Ep 535 features Ashley, 911 Professional with Rockland PD & Fire, and Greg, 911 Professional with CAL Fire, both out of California.
Read More
How to overcome sadness and find healing with therapy. Ep 534 features Deb, a Psychiatric Clinician, 911 dispatcher, and EMT.
Read More
Learn how dispatchers like Ashley cope with the immense stress and emotional toll of the job, and why seeking help is a sign of strength. Ep 533 features Ashley, your friendly neighborhood 911 dispatcher out of Elkhart City, Indiana.
Read More
Ep 532 features Kelley Cunningham, the Eaton County Central Dispatch Director, as she shares insights on workplace culture, public safety, and the importance of dispatchers in emergency response.
Read More
Intense mental health challenges that dispatchers face. Ep 531 features Rich, Dispatch Supervisor with Eaton County Central Dispatch, MI.
Read More
The Hardest Decision Ever. Ep 530 features Libby, Dispatch Supervisor with Eaton County Central Dispatch, MI.
Read More
Unforgettable rescues. Ep 529 features Sondra Wesley, ECC Education Manager with Prepared.
Read More
Emergency calls that are meant for us. Ep 528 features Reese, 9-1-1 Communications Officer, Defiance County Sheriff's Office, OH.
Read More
Sometimes in 9-1-1, you can do everything right, and the outcome will not be what you hoped for. Episode 527 features Hannah, CTO with the Jacksonville Sheriff's Office in Florida.
Read More
Handling Stress in Public Safety: Rhianna Missman's Journey - A look at episode 526 of Within the Trenches podcast.
Read More
Life-changing career shift. Ep 526 features Rhianna, Training Supervisor, and Peer Support Lead with Salt Lake Valley Communications Center.
Read More
Ep 525 features Open Mic stories from the Imagine Listening session at the 2023 Arkansas APCO/NENA Conference.
Read More
Ep 524 features #IAM911 stories from the Imagine Listening session at the 2023 Arkansas APCO/NENA Conference. WARNING - THIS EPISODE CONTAINS AUDIO THAT MAY NOT BE SUITABLE FOR ALL AUDIENCES. IF YOU HAVE PTSD OR SUICIDAL TENDENCIES, THIS MAY BE A TRIGGER. LISTENER DISCRETION IS ADVISED.
Read More
“Her journey is a reminder to fully live each moment and ensure that even against something as formidable as cancer, one can dare to be great.” Tracy Ertl's Dare to be Great: A Story of Triumph Over Cancer.
Read More
Ep 523 features a special Christmas Open Mic LIVE episode with Ricardo and Dawn Shumway.
Read More