Within the Trenches Ep 593

Ep 593 features Carmen, a 911 professional with New Hanover County 911, NC.

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Episode topics –

  • Carmen's journey to becoming a 911 dispatcher and her role as a bilingual interpreter

  • The emotional challenges and support systems in place for dispatchers handling traumatic calls

  • Insightful anecdotes from ride-alongs and unexpected 911 call situations

  • How dispatchers decompress and manage stress with personal coping strategies

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Ricardo Martinez IIComment