Within the Trenches Ep 592

Ep 592 features Maddie and Casey, 911 professionals with New Hanover County 911, NC.

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Episode topics –

  • The impact of different shift hours on dispatchers' personal lives.

  • The importance of community programs like the CARE team in supporting frequent callers.

  • How previous careers in public service prepared Maddie and Casey for dispatch work.

  • Navigating the lack of closure and dealing with emergency calls.

  • The humor and humaneness behind dispatch, featuring lighter moments mixed in with chaos.

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Ricardo Martinez IIComment