Episode 304 features Monica Million, President of NENA. This episode was recorded live from the 2020 NENA SBP Conference in Austin, Texas.
Read MoreThey say “A closed mouth doesn’t get fed” and I tell you what, everyone there was hungry and it wasn’t for a meal. Everyone was hungry for recognition, recognition for their hard work, for respect.
Read MoreEpisode 303 features Leah, Executive Director of the Alabama 9-1-1 Board. This episode was recorded live from the 2020 NENA SBP Conference in Austin, Texas.
Read MoreEpisode 302 features April Heinze, 911 and PSAP Operations Director with NENA. In this episode we talk about how YOU can get involved and make a difference in the 9-1-1 industry as well as the importance of the upcoming Standards and Best Practices Conference and Stress, Wellness, & Resiliency: A NENA Critical Issues Forum.
Read MoreEpisode 301 is the first episode of 2020 and was recorded at the 2019 IPSTA Conference in Illinois. This episode features Edna, Telecommunicator with Chicago OEM and Pat, Dispatcher of the Year and Telecommunicator with Chicago OEM.
Read MoreEpisode 300 was recorded at the 2019 IPSTA Conference. This episode is known as an Open Mic session and it features funny and outrageous 9-1-1 stories and experiences.
Read MoreEpisode 299 was recorded at the 2019 IPSTA Conference. This episode features the stories of those who make up the #IAM911 movement in the state of Illinois.
Read MoreEpisode 298 was recorded at the 2019 Texas Fall Conference. This episode features the stories of those who make up the #IAM911 movement in the state of Texas.
Read MoreEpisode 297 was recorded at the 2019 IPSTA Conference in Illinois. This episode features Shantal, dispatcher with Lake County Sheriff’s Office.
Read MoreEpisode 296 was recorded at the 2019 Kansas Fall Conference. This episode features the lighter side of 9-1-1 dispatch.
Read MoreI sat in my living room alone and thought about the evening and then something hit me. It hit me hard enough that I started to cry.
Read MoreEpisode 295 was recorded at the 2019 Kansas Fall Conference. This episode features the stories of those who make up the #IAM911 movement in the state of Kansas.
Read MoreSome, however, have said that they cannot share the stories because it could hurt recruitment. Why did they feel this way? It’s because of the harsh reality of the calls that 9-1-1 dispatchers take and the possibility of scaring them off.
Read MoreEpisode 294 features Dawn, training manager, with an agency out of northeast Kansas and was recorded live at the 2019 Kansas fall conference.
Read MoreEpisode 293 features Catherine, a communications officer with an agency out of central Kansas and was recorded live at the 2019 Kansas fall conference.
Read MoreEpisode 292 features Carlton, IT Manager with Shelby County 9-1-1 and was recorded live at the 2019 TENA conference in Tennessee.
Read MoreEpisode 291 features Ron Leonard, Chaplain and Molly with Canines for Christ and was recorded live at the 2019 TENA conference in Tennessee.
Read MoreEpisode 290 features Lesley, QA/Training Coordinator with Carter County ECD and was recorded live at the 2019 TENA conference in Tennessee.
Read MoreEpisode 289 features Morgan, telecommunicator with Bradley County 9-1-1 Center and was recorded live at the 2019 TENA conference in Tennessee.
Read MoreEpisode 288 features Heather, Training Supervisor, and Paige, Supervisor, with Monroe County E-9-1-1 and was recorded live at the 2019 TENA conference in Tennessee.
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