From location accuracy to mapping to real-time environmental data, heightened levels of situational awareness mean that call takers and dispatchers alike can get responders to the scene more quickly, saving more lives.
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As a full-service public safety provider, we understand what is on the line and we are here to walk beside you as we all improve the 911 industry, together.
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When you hear a parent cry out for their child, and all you can do is listen and tell them that help is on the way, it’s a sound that stays with you forever. Episode 344 features Ryan, Systems Administrator at Gallatin County, KY and this is an INdigital exclusive.
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There’s a stigma around adding text-for-911 to centers because many think it would bring an influx of calls, problems, and a slowed workflow. For many PSAPs though, it has done the complete opposite! It’s increased workflow, helped individuals in situations where talking could be dangerous, and helped keep phone lines open for incoming calls.
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The importance of family, the push for training, & the need for peer support, Ep 343 features Anne, Assistant Director of Admin & Training at the City of Cambridge, MA.
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Episode 342 is the second part to the Imagine Listening session, called, "Open Mic" and features the stories that highlight the lighter side of 9-1-1. Thank you to everyone who attended, shared stories, and who were there for each other.
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Episode 341 features the stories of those who attended the first virtual Imagine Listening session. Not only was it a success, but it was held on National #IAM911 Day. ***WARNING - IF YOU SUFFER FROM PTSD OR HAVE SUICIDAL TENDENCIES, YOU ARE LISTENING AT YOUR OWN RISK.***
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Bridging the generational gap in 9-1-1 and finding a new way to keep 9-1-1 professionals in this industry is just one topic in episode 340 that features Myriam, Public Safety Dispatcher with City of Berkeley City and Fire, California.
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April 2020, we asked you to dare to be great. Nearly 7,000 of you answered that dare from around the world. Because of YOU, this conference was a complete success, and now...we are back.
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An announcement was recently made that partners the Denise Amber Lee Foundation and Within the Trenches Media for Be the Difference.
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From street sweeper to dispatcher and the 70’s public safety technology to the technology of today, episode 339 features Tom, retired Communications Director out of Indiana.
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I have learned a lot about public safety communication, as well as how INdigital’s products impact PSAPs across the country.
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Episode 338 features Christine, Dispatch Supervisor with Waukesha County Communications out of Wisconsin.
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An announcement had been teased for days leading up to a live broadcast where 9-1-1 dispatchers and calltaker first responders converge weekly to share lighthearted stories.
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Episode 337 features Monica, Exec Director of Colorado 9-1-1 Resource Center, Immediate Past President of NENA & Chandy COO & GM of Emergency Services with Inteliquent, and are Co-Chairs of Women in 9-1-1 (WIN) with NENA.
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Episode 336 features Ernie, a law enforcement officer out of San Antonio, Texas and is part of the subject of an HBO documentary entitled Ernie & Joe: Crisis Cops.
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Episode 335 features Terri, Retired Supervising Public Safety Dispatcher out of Placer County Sheriff’s Office out of California and Co-Owner of the IXII Group.
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Episode 334 features an announcement that I have been teasing since around the end of June 2020. This episode reveals the next chapter. It's an episode you do not want to miss.
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An announcement was made live over social media of the partnership between INdigital and Within the Trenches Media to become the first major network sponsor of the Code Seven Podcast Network.
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Episode 333 features James, 9-1-1 Communications Officer with an agency in South Jersey.
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