All first responders share the desire to continue helping people even after leaving the frontlines.
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What happened in Alabama and Indiana is just a piece of the puzzle when we look at Next Generation 911. Our goal has always been and will continue to be to improve the 911 industry for you and your callers and do it by going above and beyond the current standards.
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When you think about the word "preparedness," what comes to mind? What types of things do you prepare for most?
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9-1-1 is a tough job. It’s even more challenging during a pandemic. In time, the daily hassles can take a toll, pushing the most dedicated telecommunicators out of a job they love.
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As a Telecommunicator, you want to be as efficient as possible when dispatching calls. Lives depend on it – not just the caller’s but the well-being of the first responders you are dispatching.
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As the calls came in, West and his staff started tracking the tornado as it moved through Fultondale and crossed over into the Center Point area. When it comes to natural disasters, emergency response has to be ready to serve the public.
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As we head into a new year, all of us at INdigital just want to remind you that you are doing a great job. Your excellent work is not going unnoticed.
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There’s a stigma around adding text-for-911 to centers because many think it would bring an influx of calls, problems, and a slowed workflow. For many PSAPs though, it has done the complete opposite! It’s increased workflow, helped individuals in situations where talking could be dangerous, and helped keep phone lines open for incoming calls.
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I have learned a lot about public safety communication, as well as how INdigital’s products impact PSAPs across the country.
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